Managed IT Solutions

Service Description

Matlock Technology Services wants to help you recover time spent managing IT so that you can allocate it to the things that matter most to you and your company. With managed IT solutions, you can move forward with confidence as you build your company knowing you have an IT services team supporting you every step of the way. We begin by assessing your current IT infrastructure, hardware, and operating systems. We build a clear analysis of your business processes as well as potential risks. We get to know your business, including your expectations and your budget, to get a better understanding of what works for you. We proactively monitor your systems to prevent data loss and downtime from occurring, instead of reacting to problems. Predictable expenses help you budget and spend less time totaling IT expenses. You will pay a fixed monthly fee based on how many IT users we maintain each month. The only expenses you incur outside of your managed IT solutions cost will be related to upgrade and improvement projects. When it’s time to implement a new technology that you agree will add significant value, we will work with you and any third-party software companies to ensure those projects go smoothly and deliver the intended value.